Frequently Asked Questions

At KrystalClean Exterior Cleaning, we understand that you might have questions about our services for both residential and commercial power washing. In our FAQ section, we address common inquiries about pricing, service frequency, and the types of stains we can tackle. Whether you're curious about eco-friendly cleaning solutions or how long the process takes, we've got you covered! Serving Montgomery, Alabama, and surrounding areas, we're here to ensure your exterior shines like new.

Commercial Exterior Cleaning FAQs

An aerial view of a large building with cars parked in front of it.

  • What commercial services do you offer?

    We provide pressure washing, soft washing, gutter cleaning, rust stain removal, and graffiti removal for commercial properties like shopping centers, hotels, offices, and retail outlets. We also offer routine maintenance cleaning service and 24 hour emergency services.

  • Can you handle rust stains on large concrete areas like parking lots?

    Yes, we have specialized treatments to effectively remove rust stains from expansive concrete surfaces.

  • Is soft washing safe for commercial building exteriors?

    Soft washing is ideal and recommended for most commercial facades, ensuring cleanliness without risking damage to any delicate building materials.

  • How often should commercial gutters be cleaned?

    We recommend commercial gutter cleaning at least twice a year, or more frequently in areas with high debris or leaf fall. Ask us about our semi-annual service contract discounts.

  • What's the process for cleaning large commercial decks or patios?

    We may use steam-pressure washing for heavy grime, followed by eco-friendly post treatment to protect, brighten and enhance areas.

  • Can you clean the exterior of my business's fencing?

    Yes, we clean all types of commercial fencing to maintain a professional appearance.

  • How do you ensure safety during cleaning at busy commercial sites?

    We coordinate with your schedule, manage water and soap to prevent hazards, and ensure clear pathways for safety.

  • Do you use environmentally safe products for commercial cleaning?

    Absolutely, protecting the environment is a priority, so we use green cleaning solutions.

  • What preparation do we need to do before your team arrives?

    Clear the area of movable items, inform your staff, and ensure access to water sources.

  • How long does it take to clean commercial properties?

    The duration varies based on the property's size and the extent of cleaning needed, including any rust or graffiti removal; we'll provide an estimate during our consultation.

  • Can you remove graffiti from my business's exterior?

    Yes, we have methods to remove graffiti from various surfaces while preserving the integrity of your building

  • Can you clean commercial roofs without causing damage?

    Yes, we use only manufacturer recommended soft washing techniques for roof cleaning, effective against moss, algae, and light rust stains. TPO, PVC, metal or shingle, we have your solution and the experience to safely and efficiently complete your projects.

  • Do you guarantee the quality of your commercial cleaning services?

    We aim for 100% satisfaction; if you're not happy, we'll address any issues at no extra cost.

  • How do I get a quote for my commercial property?

    We offer free on-site assessments; please contact us to schedule an appointment.

  • Is your company insured for commercial work?

    Yes, we are fully insured to protect your commercial property during our cleaning operations. We'll provide COI on request.

Industrial Cleaning Services FAQs

An aerial view of a row of large white tanks.

  • What industrial exterior cleaning services do you offer?

    We provide pressure washing, soft washing, steam washing, heavy-duty degreasing, rust stain removal, graffiti removal, and routine maintenance cleaning. We also offer 24-hour emergency services for industrial clients.

  • Can you effectively remove rust from industrial concrete surfaces?

    Yes, we have specialized industrial-grade solutions designed to tackle rust stains on large concrete areas like factory yards, loading docks, tank terminals and vertical walls.

  • Is soft washing appropriate for industrial building exteriors?

    Soft washing is ideal and often recommended for industrial facades where high-pressure cleaning isn't suitable, protecting sensitive materials while ensuring thorough, long-lasting results.

  • How often should industrial gutters be cleaned?

    We recommend cleaning industrial gutters at least twice a year, with potential for more frequent cleanings based on location and environmental factors. Ask about our maintenance service contracts for discounts.

  • What's the process for cleaning expansive industrial decks or loading areas?

    We utilize steam-pressure washing for deep cleaning, followed by eco-friendly treatments to protect and enhance these surfaces.

  • Can you handle cleaning industrial fencing?

    Absolutely, we clean industrial fencing of all types, maintaining safety and aesthetic appeal. We recently completed 3.5 miles of roadside fencing at HMMA in Montgomery AL with 100% satisfaction of the Facilities Department. Will provide their letter of recommendation upon request.

  • How do you ensure safety during cleaning at an industrial site?Title or Question

    We coordinate with your safety officer, manage runoff, and follow strict safety protocols to ensure a hazard-free environment.

  • Do you use environmentally safe products for industrial cleaning?

    Yes, we prioritize the use of eco-friendly products to minimize environmental impact while effectively cleaning industrial surfaces.

  • What preparation is required before your team arrives at an industrial site?

    Please clear the work areas of movable items, inform your workforce, and ensure access to water.

  • How long does an industrial cleaning job take?

    The duration depends on the size and condition of the property, as well as the scope of services; we'll provide a detailed estimate during our assessment.

  • Can you remove industrial graffiti?

    Yes, we have effective methods for graffiti removal from industrial surfaces, ensuring the integrity of the material beneath.

  • Can you clean industrial roofs safely?

    Describe the item or answer the question so that site visitors who are interested get more informationYes, we use manufacturer-recommended soft washing techniques tailored for industrial roofing materials like TPO, PVC, metal, or shingles, ensuring no damage occurs. We recently completed 12.1 acres of industrial membrane roofing for MOBIS in Montgomery AL. Will provide letter of recommendation upon request. You can emphasize this text with bullets, italics or bold, and add links.

  • What guarantees do you offer for industrial cleaning services?

    We guarantee 100% satisfaction; if you're not pleased with the results, we'll address any issues at no additional cost.

  • How do I get a quote for my industrial property?

    We conduct free on-site assessments; contact us to schedule your appointment.

  • Is your company insured for industrial work?

    Yes, we are fully insured for industrial cleaning operations. We can provide a Certificate of Insurance (COI) upon request.

Residential Exterior Cleaning FAQs

A large white house with columns and a balcony

  • What residential services do you offer?

    We provide pressure washing, soft washing, gutter cleaning, rust stain and graffiti removal for homes.

  • Can you remove rust stains from my concrete driveway or walks?

    Yes, we have specialized solutions and techniques to effectively remove rust stains from concrete surfaces.

  • Is soft washing safe for my home's siding?

    Absolutely, it's designed for delicate surfaces like painted wood, stucco, dry-vit, Hardie board etc. ensuring cleaning without damage.

  • How often should residential gutters be cleaned?

    We suggest cleaning gutters at least twice a year to prevent clogs and water damage.

  • What's the process for cleaning my deck?

    We use specialized techniques for tough spots and might follow with a sealant to protect the wood if desired.

  • Can you clean my fence?

    Yes, whether it's wood, vinyl, or chain-link, we can make your fence look new again.

  • How do you ensure safety around my home?

    We manage water to prevent slips, secure hoses, and plan our work to minimize disruption to your daily life.


  • Do you use safe chemicals near my garden?

    We use eco-friendly solutions to ensure no harm comes to your plants or lawn.

  • What preparation is needed before you clean my home?

    Please move any small items, secure pets, and ensure we have access to water..

  • How long will it take to clean my home's exterior?

    It depends on the size, condition, and additional services like rust or graffiti removal, but we'll give you a time estimate during our assessment.

  • Can you clean graffiti off my garage door?

    Yes, we have effective methods for removing graffiti from various surfaces without damaging them.

  • Can you clean my roof without damaging the shingles?

    Yes, we use only manufacturer recommended soft washing methods for roofs to gently remove moss, algae, and even some rust stains.


  • Do you provide a warranty on your cleaning services?

    While we don't offer a formal warranty, we guarantee satisfaction and will return at no cost to address any issues if you're not pleased.


  • How do I get a quote for my home?

    We offer free on-site estimates; just give us a call to schedule.

  • Are your services insured for residential properties?

    Yes, we are fully insured to provide you with peace of mind while we work on your property.

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